Here are some frequently asked questions received by DITR Photography.  Please contact Kyle at kyle@ditrphotography.com with any further questions.

WHAT IS MY INVOICE NUMBER?

Your invoice number can be found on the emailed invoice used to purchase your session via The Square. If you purchased your special via PayPal, there is a transaction ID that can be referenced. All invoice numbers or transaction ID’s are needed at the time of booking.

WHAT TYPE OF SESSION DO I HAVE?

Standard Session - A standard session is a regular full or mini session, detailed on our website.  These sessions are generally used for family, children or engagement sessions.

Senior Session - A senior session is one of three packages that we offer to capture your child’s senior year in high school.  Senior session details vary on which package is selected.

Model/Discounted Session and Facebook Specials - Model sessions are deeply discounted sessions of Melissa’s choosing in which the images are used for upcoming promotions, marketing, social media, or any advertising deemed necessary by DITR.  Session restrictions vary on the type of model session selected, but the artistic vision for ALL model sessions are determined by DITR. Use of social media and advertising for all model sessions are determined by DITR. Most Facebook specials carry certain restrictions that can be found on either your invoice or the Facebook post in which it was purchased.

Standard Newborn Session - Newborn sessions are reserved for newborn babies and their families.  Discounted newborn sessions may include an upgrade to include family. These sessions are generally done in-home within the first 12-14 days after birth.  Newborn sessions can be held outdoors in warm weather. Travel fee may be assessed for homes outside of 20 miles from Spring Grove.

Standard Fresh 48 Session - A fresh 48 session is a type of newborn session that is held in-hospital within the 48 hours after birth.  This session can include family and siblings. Discounted Fresh 48 sessions may include an upgrade to include family.  Travel fee may be assessed for hospitals outside of 20 miles from Spring Grove.

Milestone Session - Milestone sessions are sessions that capture the milestones in a child’s first year.  These sessions capture 4 months, 8 months, and 12 months. Extravagant props are not used, and cake smash sessions are NOT included in milestone sessions.  Milestone sessions are held outdoors as long as weather permits.

Large Group Session - Large group sessions are any sessions that include more than 5 people with the exception of immediate family (parents and children only).  Large group session pricing is determined by the total number of people in the session. Babies and dogs are included in the total number in a session.

ARE ALL OF YOUR SESSIONS HELD OUTDOORS? 

All sessions will be held outdoors, weather permitting.  Indoor sessions are reserved on a VERY select basis for children 8 months and younger, or for specialty sessions at an indoor location.  NO standard family sessions are held indoors.

WHAT HAPPENS IF MY SESSION EXPIRED?

All sessions expire one year from the purchase date unless otherwise noted. If your session expires before booking, you will receive a monetary credit in the amount of the purchase. This credit is valid for one year from the expiration date to use towards any DITR session or special. If the credit is not used within one year of the expiration, the credit itself expires.

CAN THAT BE PHOTOSHOPPED?

Photoshop is a wonderful tool, and can be very helpful in the editing process.  However, just because it CAN be photoshopped, do not assume it will be. Extensive edits are subject to an editing fee.  We have been asked to change the color of clothing, remove people from pictures, etc. These are NOT standard edits.  

WHEN WILL I RECEIVE MY PICTURES?

Images will be received via online gallery approximately 3-4 weeks from your session date.  Factors such as unexpected newborn/birth, holidays, workload, time of year, weather, etc. can affect this timetable in both positive and negative fashion.  Please understand that DITR tries to get all sessions out in a timely manner. Sessions held between September and December may carry a return time closer to approximately 4-5 weeks.